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Online Billpay

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We can help you find the right doctor, or answer any questions you may have.

610-402-CARE (2273)

Open 8:30 am. - 5:30 pm. Monday - Friday

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Pay Your Medical Bills Online

Welcome to Lehigh Valley Health Network’s Online Billing Manager. Here you’ll have access to your account 24 hours a day, seven days a week. You can view your account balances, update insurance information, get answers to your questions, and pay your bills from the comfort and convenience of your own home.

Our billing is changing

Starting Feb. 18, 2015, Lehigh Valley Physician Group (LVPG) practices and other LVHN ambulatory sites will use the Epic electronic medical record system. All bills incurred Feb. 18 and after at an LVPG practice or LVHN ambulatory site may be paid through MyLVHN.

If you have not yet established your MyLVHN account, you can activate it at MyLVHN.org using an activation code found on:

  • Your LVPG bill
  • Your after-visit summary
  • Provided directly from your LVPG provider’s office

If you have questions about MyLVHN or how to obtain a personal activation code, please call 1-844-4MY-LVHN (1-844-469-5846).

If you have an LVPG bill balance that was created up to and including Feb. 17, 2015, or you have a bill related to care at a Lehigh Valley Health Network hospital, you may pay your bill through this site.

To get started, click on "Enroll Now." If you already have an account, click on the "My Account" link.

Enroll now:
Lehigh Valley Health Network: Click here

Lehigh Valley Physician Group (for bill incurred prior to Feb. 18, 2015): Click here

My account:
Lehigh Valley Health Network: Click here

Lehigh Valley Physician Group (for bill incurred prior to Feb. 18, 2015): Click here

Billing policies

We continually strive to contain costs, while maintaining our commitment to excellence in medical care, by ensuring every appropriate effort is made to collect money owed to the health network for services provided.

Patients are responsible for the charges for services received. However, to assist patients in meeting their financial obligations, the health network will bill their health insurance carrier(s) for them, as long as a valid ID card and/or information regarding insurance coverage is presented at the time of registration.

The health network accepts assignments of benefits and maintains an active follow-up program with all insurance carriers. Insurance is billed as a courtesy to the patient and the patient remains responsible for contacting their insurance carrier to ensure prompt payment of their accounts. Patients should contact their insurance carrier if payment has not been made within 45 days. Accounts with delinquent balances or without adequate payment arrangements may be forwarded to a collection agency or attorney.

At the patient's request, a detailed bill may be provided. The health network will send periodic statements to the patient or responsible party in an effort to keep them informed as to the status of all open accounts.

Medicare policies

The health network bills Medicare for inpatient and outpatient services. If additional insurance information is provided at the time of service, they will also be billed. Patients are responsible for any charges not covered by Medicare and/or your additional insurance.

Medicare deductible and coinsurance amounts for 2015

Medicare Part A (hospital insurance) costs

Part A monthly premium: Most people don’t pay a Part A premium because they paid Medicare taxes while working. If you don’t get premium-free Part A, you pay up to $407 each month.

For a hospital stay in 2015, you pay:

  • $1,260 deductible per benefit period
  • $0 for the first 60 days of each benefit period
  • $315 per day for days 61–90 of each benefit period
  • $630 per “lifetime reserve day” after day 90 of each benefit period (up to a maximum of 60 days over your lifetime)
  • All costs beyond lifetime reserve days

For a skilled nursing facility stay in 2015, you pay:

  • $0 for the first 20 days of each benefit period
  • $157.50 per day for days 21–100 of each benefit period
  • All costs for each day after day 100 of the benefit period

Medicare Part B (medical insurance) costs

Part B monthly premium: Some people automatically get Part B. Most people pay the standard premium of $104.90. You pay $147 per year for your Part B deductible. However, if your modified adjusted gross income as reported on your IRS tax return from 2 years ago is above a certain amount, you may pay more.

If you have questions about your Part B premium, call Social Security at 1‑800‑772‑1213. TTY users should call 1-800-325-0778. If you pay a late enrollment penalty, these amounts may be higher.

Part B deductible: $147 per year

Blue Cross policies

We bill all Blue Cross plans for inpatient and outpatient services. Blue Cross plans generally have deductibles and/or coinsurances. The deductible is an annual expense which you must pay before your insurance benefits can begin. Coinsurance is the portion of the total bill which is the patient and guarantor's responsibility to pay.

Commercial insurance policies

We bill all carriers for inpatient and outpatient services. Complete billing information required by the carrier or employer must be provided at the time of registration or admission. If your bill is the result of an accident/injury caused by someone else, remember that disputes between you and others do not, and should not, involve the health network.

Need help? Call our Patient Accounting Department at 1-888-378-0352 for more details.

How You Can Help Our Mission How You Can Help Our Mission

This is a non-profit organization. Please consider donating to help heal, comfort and care.

Learn more »