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610-402-CARE (2273)

Open 8:30 am. - 5:30 pm. Monday - Friday

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Financial Assistance

Medical bills are the last thing you need to worry about when you’re sick. At Lehigh Valley Health Network, we want you to focus on getting well. We’ll help you understand the billing process, make it convenient for you to pay your medical bill and provide assistance if you cannot afford to pay for care. We will give you the best possible care regardless of your ability to pay. When you come to Lehigh Valley Health Network for care, we’ll help you understand:

Online bill payThis is a convenient way for you to pay medical bills from Lehigh Valley Health Network or Lehigh Valley Physician Group 24/7. You also can review your account balance and update your insurance information.
The billing processThis section explains what happens before, during and after you come to us for care. It describes the documents and bills you’ll get in the mail from Lehigh Valley Health Network and explains why you could potentially receive bills from other health care providers.
Emergency care paymentThis section explains what you need to pay when you visit the emergency room. It describes the bills you may receive following your care and explains how we can help you if you cannot afford to pay for the care you need.
Scheduled surgery paymentThise section explains what you need to pay when you arrive for a scheduled surgery. It describes the bills you may receive following your care and explains how we can help you if you cannot afford to pay for the care you need.
Options if you are uninsured or underinsuredWe’ll provide the quality care you need in our hospitals and Lehigh Valley Physician Group practices. Then we’ll help you find ways to pay for your care. Our financial counselors will help you find an insurance plan you can afford, apply for assistance from the state or enroll in our financial assistance program (formerly called reduced cost of care).
Special assistance for people battling cancerA cancer diagnosis can be physically, emotionally and financially challenging. Our financial counselors help minimize the stress that can be caused by financial concerns.