Convenient care is at your fingertips when you schedule a video visit with a primary care clinician. These virtual care appointments are available same day or next day for people 3 and older. All you need is an Internet connection and a smartphone or smart device. You can log in through your MyLVHN account, or have a video visit as a guest.
You can access care from virtually anywhere – your home, your office or even another city in Pennsylvania. We recommend being in a private space, so you can freely discuss your concern with the clinician.
What if I want virtual care right now?
In addition to same-day/next-day video visits with a primary care clinician, we also offer JeffConnect video visits with an urgent care clinician, which are available within minutes, 24/7. JeffConnect also provides care if you are in New Jersey or Delaware, in addition to Pennsylvania.
Video visits with a primary care clinician treat minor illnesses
Our local medical professionals can use telemedicine to treat minor illnesses or concerns like:
- Cough, cold or flu
- COVID-19 symptoms
- Ear pain
- Muscle and bone pain
- Nausea, vomiting or diarrhea
- Pinkeye
- Seasonal allergies
- Sore throat
- Urinary problems
Convenient online care for skin concerns
Count on video visits with a primary care clinician to provide the right skin-related diagnosis and treatment, right from your device. We diagnose concerns, such as:
- Cold sores
- Insect bites
- Rashes
These video visits can also help assess muscle- or bone-related pain
You no longer need to have a physical exam to know what is causing pain. Our expert clinicians can diagnose a range of musculoskeletal concerns including:
- Lower back pain
- Neck pain
- Sprains
LVHN Virtual Office Appointments
If your symptoms are not listed above or you need to speak with your LVPG doctor or clinician, no problem. You can call your preferred clinician or specialist to request an appointment. They can determine if a video visit or an in-person appointment is needed.
How do same-day/next-day video visits with a primary care clinician work?
You can schedule a same-day/next-day video visit here, either as a guest or through your MyLVHN account. Please be aware that due to legal reasons, you must be in the state of Pennsylvania when you have your video visit. If you are in Pennsylvania, New Jersey or Delaware, you can receive virtual care through JeffConnect, 24/7.
When the primary care clinician appears for the appointment, introduce yourself and your health concern. Make the clinician aware of anyone else who is in the room with you.
Your clinician will end the visit when your needs have been met. Your video visit with a primary care clinician will be noted in your electronic medical record to ensure continuity of care and appropriate follow-up, when needed, by your own primary care clinician.
You do not need a MyLVHN account to schedule a same-day/next-day video visit, however you will want to have one to access your after-visit summary and any instructions. If you don’t have a MyLVHN account, create one at MyLVHN.org or on the MyLVHN app. You also need the MyLVHN app downloaded to your mobile phone or smart device. The MyLVHN app is available for free from Apple App Store or Google Play.
4 Tips for a successful video visit
Here are a few tips to help you get the most out of your visit.
- Find a room that is quiet and free of distractions, if possible. We get it – you are at home, so if we see your kids or your pets, that’s OK.
- Have a strong Wi-Fi or mobile data connection. Log in to your MyLVHN account five to 10 minutes before your scheduled appointment time.
- Have tools available. You’ll need a thermometer to check your temperature, the name of your pharmacy and a scale to check your weight.
- Ask questions. Once your clinician joins, don’t hesitate to ask questions. This will be like every other visit – the only difference is proximity. After your ExpressCARE Video Visit, you will receive a call from our LVPG team if the clinician ordered labs, testing or a follow-up visit.
We look forward to seeing you for your same-day/next-day video visit with a primary care clinician.
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