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Visitation at Lehigh Valley Hospital–17th Street


Lehigh Valley Health Network (LVHN) believes the presence of a family member can have a positive impact on the healing process, so we encourage visits to our patients whenever possible. 

LVHN has an open visitation policy for family at Lehigh Valley Hospital (LVH)–Cedar Crest, LVH–Muhlenberg, LVH–17th Street and LVHN–Tilghman.

We also know that eliminating as much noise as possible overnight allows our patients to rest undisturbed and promotes healing. Because of this, an announcement will be made at 9 p.m. every night to declare that “Quiet Time” has begun, and guest visitation hours have ended. As part of that announcement, a designated supporting family member will be invited to remain. Nurses on duty will have the discretion to invite any visitors to return the following day to encourage patient rest.

Some care areas do have special guidelines for guests. Please talk to your nurse to determine if any special guidelines apply to the area where your loved one is receiving care. For example, we do not welcome into our patient care areas a guest who has signs and symptoms of infection or contagious disease, has had recent exposure to anyone with an infectious disease, or has received a live vaccine (measles, mumps, rubella, Varivax or Zostavax) within the past four weeks.

People with flu-like symptoms (fever, cough, sore throat, body aches) are asked not to come to the hospital for visitation. We appreciate your understanding and cooperation with this policy. Our goal is to limit the spread of flu-like illnesses and keep our community healthy.

If you decide to visit a patient at LVHN–Tilghman after hours when the doors are locked, use the phone in the vestibule in the 4815 building. A security guard will let you in.

Our goal is to create partnerships among the health care team, which includes you and your family members. This will help enhance the safety and quality of your health care and ensure you have the ideal patient experience.

Smoke-free facilities

All LVHN facilities – including all buildings, parking lots and grounds – are completely smoke-free. This policy not only applies to all visitors, but all patients and hospital staff.

Any visitor smoking on the hospital property will be asked to refrain from doing so. We appreciate your cooperation.

Our aim, by becoming a smoke-free organization, is to protect and improve the health of our staff, patients and visitors, both smokers and non-smokers.

Send a Card or Flowers

Send a Card

To send a personalized card to a loved one staying at an LVHN hospital, please submit the following information, and your message will be printed onto the card you have chosen. It will be personally delivered to your friend or family member in their room.

If you don't know the room number, you can call us to request it: 610-969-2388 

"Well Wishes" Delivery Schedule – Subject to Volunteer Availability

Monday through Friday: Messages received by 2 p.m. EST will be delivered the same day. Messages received after 2 p.m. will be delivered the next day.

Friday evening and weekends: Any messages received after 2 p.m. on Friday or throughout the weekend, will be delivered on Monday, if the patient is still in the hospital.

  • If a message is undeliverable or received after patient’s discharge, the message will be shredded or discarded.
  • This service is not secure, please do not e-mail confidential personal or financial information.
  • To ensure patient privacy, your message will be delivered in accordance with the patient confidentiality guidelines of LVHN.

We do not sell, rent or give away the names of our readers. Read more on our privacy policy.

Send Flowers

If you would like to send flowers or balloons to a loved one at one of our hospitals, one of our gift shop volunteers will gladly take your order over the phone. They can assist you with choosing the perfect arrangement and have it delivered to the patient's room. Our flowers range from $20 -$40 and are delivered fresh daily.

Need Help?

Call 888-402-LVHN (5846) Monday-Friday, 7 a.m. - 8 p.m.
Saturday-Sunday, 9 a.m. - 5 p.m.

Walk-In Care

If you have a minor illness, you can walk into an ExpressCare or schedule a video visit. For allergies, ear infections, cold and flu symptoms, rash and sprains.

Find an ExpressCARE Schedule a video visit

Schedule Online

Book the next available "new patient" appointment with the click of a button.

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