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Amenities at Lehigh Valley Hospital–Pocono

Cafés and Gift Shops

Dining

Food service is available for visitors to Lehigh Valley Hospital–Pocono at the Cafeteria and through Room Service.

Cafeteria
Located on the ground floor of the Lehigh Valley Hospital–Pocono. During full meal service we offer hot & cold entrees, daily specials, Grab-N-Go Sandwiches, a salad bar, freshly grilled items, a deli counter and our homemade soups. We also have a variety of snacks & beverages available for your convenience.

  • Monday through Friday: 6:30 a.m.-10:30 a.m. (closed 10:30 a.m.-11:15 a.m.), 11:15 a.m.-7 p.m.
  • Weekends & Holidays: 6:30 a.m.-10:30 a.m. (closed 10:30 a.m.-11:15 a.m.), 11:15 a.m.-3 p.m. (closed 3 p.m.-3:30 p.m.), 3:30 p.m.-7:00 p.m. 
  • Extended hours Sunday through Thursday: In addition to regular operating hours, open 11 p.m.-1:30 a.m.

Room Service
Patient meals are served in room service style. We offer a wide variety of menu options for your breakfast, lunch and dinner selections. A host/hostess is assigned to each floor to assist you with your menu selections. The host/hostess will take your lunch selection prior to lunch service. Your dinner selection will be taken prior to dinner service, along with your breakfast selection for the following day. Guest trays are also available for a fee of $5.00 payable to the host/hostess upon delivery. Menus can be obtained from either your nurse or host/hostess. Family members may also order meals for patients from home by calling 570-420-6277 between 7:00 a.m. and 7 p.m. Cash and credit cards accepted. 

Gift shops

LVH–Pocono Gift Shop
The Gift Shop is conveniently located next to the main lobby of the hospital. Phone orders are welcome and gift baskets can be made to order. Select from fresh flowers, cards, non-latex balloons, magazines, books, stuffed animals and more. 570-421-4000 ext. 4438

  • Monday through Friday: 9 a.m.–4:30 p.m.
  • Saturday and Sunday: 11 a.m.–3:30 p.m.

Parking and Valet Information

Valet parking service
Valet parking available for patients and visitors. Parking attendants are stationed at: 

  • Horace Butler Pavilion – D entrance
  • Hughes Cancer Center entrance

Patients and visitors using the service can drive up and check their keys with the valet attendant who will then park the car in a secure lot and retrieve it when you are leaving the hospital. 

If keys are not claimed by 4:30 p.m., patients and visitors should go to the Security office located in the Emergency Department waiting room to get their keys.

Parking information
Parking is available for visitors in the main visitor lot, directly across from the main entrance of hospital on East Brown Street. Please do not park in the Emergency Department lot.

Pastoral Care

The Pastoral Care Department at Lehigh Valley Hospital–Pocono is committed to serving the spiritual needs of all our patients, their families and our staff. Your dignity and privacy are of the utmost importance to us. You can be assured that your individual values and beliefs will be respected. 

Our Chaplain
Director of Pastoral Care: Rev. Dr. Sherrie L. Sneed, Board Certified APC
570-476-3329
sherrie.sneed@lvhn.org

When to Ask for a Chaplain

  • When you are anxious about your condition
  • When you are anticipating surgery
  • When you receive a bad prognosis
  • When you are facing difficult decisions
  • When you have questions of a religious or spiritual nature
  • When you want someone to offer prayer
  • When you wish to receive a sacrament
  • When you are struggling with the meaning of your illness
  • When you are feeling overwhelmed by a number of life issues in addition to your illness
  • When you are grieving a loss
  • When you are struggling with your feelings
  • When you are feeling alone

How to Request a Chaplain While in the Hospital
Inside the hospital, a chaplain can be reached at extension 3329.

Tell your nurse that you wish to speak with a chaplain and the chaplain will be contacted.

Chapels and Spiritual Services

Our peaceful Chapel, a gift from the Monroe County Clergy Association, is open at all times to patients, visitors and hospital staff. You are welcome to use the interfaith sanctuary for prayer or meditation. It is located on the first floor of LVH–Pocono.

Our chaplains invite you to write prayer requests on paper and leave them in the basket on the desk, which is to your right when facing the altar. They are kept in confidence and are included in the prayers of our chaplains.

Our worship services
There are no religious services at LVH–Pocono. Holy Communion is dispensed to Catholic patients by volunteers or visiting clergy. Contact the nurse on your unit if you would like to receive Holy Communion.

Send a Card or Flowers

Send a Card

To send a personalized card to a loved one staying at an LVHN hospital, please fill out our form, and your message will be printed onto the card you have chosen. It will be personally delivered to your friend or family member in their room.

If you don't know the room number, you can call us to request it: 570-421-4000 ext. 4438

To send snail mail (not an e-card) to a patient, please mark "Patient" after the person's name, allowing us to sort the mail and quickly make the delivery. Please note: we may not be able to make a delivery to a patient in time if they are admitted to the hospital for only a short time. If you know a floor and room number, please add it, but it is not necessary.

Please address mail to a patient following this example: 

Lehigh Valley Hospital–Pocono
(Name of Patient) - Patient
206 East Brown Street 
East Stroudsburg, PA 18301

If you would like to send a gift or flowers by personal delivery, ask for delivery to the front desk of Lehigh Valley Hospital–Pocono, entrance "A" of hospital, at 206 East Brown Street.

Send Flowers
If you would like to send flowers or balloons to a loved one at an LVHN hospital, one of our gift shop volunteers will gladly take your order over the phone.570-421-4000 ext. 4438.

  • Monday through Friday: 9:00 a.m.–8:00 p.m.
  • Saturday through Sunday: 12:00 p.m.–4:00 p.m.

Wi-Fi Internet Access

To help you stay connected to family, friends and work, Lehigh Valley Health Network provides patients, guests and visitors with free wireless Internet access (Wi-Fi). Right-click on your computer (or go to the Settings icon on your mobile device) and view available networks. Follow the brief instructions to connect to the Wi-Fi.

Need Help?

Call 888-402-LVHN (5846) Monday-Friday, 7 a.m. - 8 p.m.
Saturday-Sunday, 9 a.m. - 5 p.m.

Chat Online

Walk-In Care

If you have a minor illness, you can walk into an ExpressCare or schedule a video visit. For allergies, ear infections, cold and flu symptoms, rash and sprains.

Find an ExpressCARE Schedule a video visit

Schedule Online

Book the next available "new patient" appointment with the click of a button.

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