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Facilities & Directions

Need Help?

Call 888-402-LVHN (5846) Monday-Friday, 7 a.m. - 8 p.m.
Saturday-Sunday, 9 a.m. - 5 p.m.

Chat Online

Walk-In Care

If you have a minor illness, you can walk into an ExpressCare or schedule a video visit. For allergies, ear infections, cold and flu symptoms, rash and sprains.

Find an ExpressCARE Schedule a video visit

Schedule Online

Book the next available "new patient" appointment with the click of a button.

Schedule Now

How You Can Help Our Mission How You Can Help Our Mission

This is a non-profit organization. Please consider donating to help heal, comfort and care.

Learn more »

Important Changes to Managed Care Medical Assistance Plans

Patients who are on managed care medical assistance plans through Aetna Better Health, AmeriHealth Caritas/Northeast and Gateway Health Plan need to be aware that ExpressCARE services are not covered as per their insurance payment policies.

These patients should contact their primary care physicians for the minor ailments treated at ExpressCARE, as visits to primary care physicians are generally covered by their insurance plans. Examples of minor ailments include common colds, flu-like symptoms, seasonal allergies, bronchitis, ear infections, sore throats and fever, poison ivy and rashes, strains and sprains, and cuts and lacerations. Patients with more serious health problems that need attention right away should visit an emergency room.

There are exceptions that may be covered by these insurance plans for visits to certain ExpressCARE locations:

Aetna Better Health and AmeriHealth Caritas/Northeast will only cover ExpressCARE visits if:

  • A patient visits ExpressCARE locations at LVHN–Tilghman in Allentown or the Health Center at Bangor in Pen Argyl. (Please note service fees at the ExpressCARE at LVHN–Tilghman are higher than at other ExpressCARE locations.)
  • A patient’s primary care physician is located at one of the following locations and that patient visits the ExpressCARE that is at the same location as the primary care physician:

LVPG Internal Medicine–Muhlenberg    LVPG Family & Internal Medicine–Bethlehem Township

LVPG Family Medicine–Fogelsville         LVPG Family Medicine–Macungie

LVPG Family Medicine–Nazareth          LVPG Family Medicine–Moselem Springs

LVPG Family Medicine–Whitehall

Gateway Health Plan will only cover ExpressCARE visits if:

  • A patient visits our ExpressCARE location at LVHN–Tilghman in Allentown. (Service fees apply as listed above.)
  • A patient’s primary care physician is with one of the practices listed above and the patient uses the ExpressCARE service that is at the same location as the primary care physician.

Please understand this directive comes from Aetna Better Health, AmeriHealth Caritas/Northeast and Gateway Health Plan. Patients should contact their insurance providers with any questions.

Need Help?

Call 888-402-LVHN (5846) Monday-Friday, 7 a.m. - 8 p.m.
Saturday-Sunday, 9 a.m. - 5 p.m.

Chat Online

Walk-In Care

If you have a minor illness, you can walk into an ExpressCare or schedule a video visit. For allergies, ear infections, cold and flu symptoms, rash and sprains.

Find an ExpressCARE Schedule a video visit

Schedule Online

Book the next available "new patient" appointment with the click of a button.

Schedule Now

How You Can Help Our Mission How You Can Help Our Mission

This is a non-profit organization. Please consider donating to help heal, comfort and care.

Learn more »