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For those non-emergency situations, schedule an LVHN Pediatric Video Visit. If your child is between the ages of 3 and 17 and you have proxy access to their MyLVHN account, you can schedule a pediatric video visit from wherever you are within the state of Pennsylvania. (See FAQs to learn more about proxy access and why you must physically be in Pennsylvania for the video visit.) 

LVHN pediatric video visits benefits

  • Available around the clock, every day of the year
  • Can treat many common childhood conditions and illnesses
  • Reasonable cost (just $49) – and may be covered by some health insurances
  • Your child’s LVHN medical record provides important medical insights and is updated after the visit

All you need in addition to proxy access to your child’s MyLVHN account, is your video-enabled smart phone or other internet-connected device. Then you and your child can see an LVHN health care provider right from the convenience of your home. Because our health care provider can review your child’s LVHN electronic medical record, they have a full picture of your child’s health, such as any conditions or allergies he or she might have, a list of medications that may have been prescribed, whether this is a new or an ongoing health problem, etc. This helps ensure your child receives personalized and comprehensive care through the video visit. 

Pediatric Video Visit: Illnesses and injuries

An LVHN Pediatric Video Visit is appropriate for children 3 years and older who have:

  • Red Eye
  • Cough/Cold
  • Rash/Skin Problems
  • Seasonal Allergies
  • Nausea/Vomiting/Diarrhea/Change in Stool Appearance
  • Insect Bite/Tick Bite
  • Cold Sore/Mouth Sore
  • Emergent Refill Request*
  • Flu/Shingles Exposure
  • Animal Bite

Select urology patients of LVPG Pediatric Surgical Specialties also may be eligible for an LVHN Video Visit if your child’s health care provider from the surgical practice determines it is right for your child.

*About refill requests: Not all medication refill requests can be fulfilled using this service:

  • Controlled substances will not be refilled using this service.
  • Some medication should only be prescribed by your personal physician or specialist.

For other refill requests, video visit provider will make decisions on a case-by-case basis. 

Learn more about LVHN Pediatric Video Visits and the required proxy access you must have to schedule an appointment for your child in our Frequently Asked Questions: LVHN Pediatric Video Visits.