Imagine a career at one of the nation's most advanced health networks.

Be part of an exceptional health care experience. Join the inspired, passionate team at Lehigh Valley Health Network, a nationally recognized, forward-thinking organization offering plenty of opportunity to do great work.

LVHN has been ranked among the "Best Hospitals" by U.S. News & World Report for 23 consecutive years. We're a Magnet(tm) Hospital, having been honored five times with the American Nurses Credentialing Center's prestigious distinction for nursing excellence and quality patient outcomes in our Lehigh Valley region. Finally, Lehigh Valley Hospital - Cedar Crest, Lehigh Valley Hospital - Muhlenberg, Lehigh Valley Hospital- Hazleton, and Lehigh Valley Hospital - Pocono each received an 'A' grade on the Hospital Safety Grade from The Leapfrog Group in 2020, the highest grade in patient safety. These recognitions highlight LVHN's commitment to teamwork, compassion, and technology with an unrelenting focus on delivering the best health care possible every day.

Whether you're considering your next career move or your first, you should consider Lehigh Valley Health Network.

Summary
Administers the risk management program on a day-to-day basis at both hospital and practice locations which includes conducting risk management educational programs, and providing advice designed to decrease professional or general liability risk for all providers, colleagues, and entities within LVHN.

Job Duties

• Provides direction and advice to medical staff, clinical services staff, and other colleagues, as necessary, in connection with reducing risk and controlling loss related to emergent and routine patient care issues occurring during normal business hours and after-hours when assigned risk call.
• Develops and presents educational programs on health care risk management related subjects for health care practitioners and other colleagues.
• Conducts investigations of patient care events, visitor accidents, and other related events that could lead to financial loss. Ensures the collection of all information necessary to prepare for potential litigation under the direction of, and as an agent to, in-house legal counsel.
• Performs medical record reviews and creates timelines or other documentation for the file in preparation for the defense of professional and general liability claims.
• Ensures notice of potentially compensable events to the Administrator, Risk Management to enable reporting to insurance as indicated.
• Reviews subpoenas, autopsy requests, patient complaints, and requests for medical records to identify potential medical malpractice claims.
• Responds to regulatory investigations of patient complaints, collects appropriate documentation, and coordinates responses to the surveyors.
• Ensures confidentiality of all risk management data and maintains all potential legal case files; ensures maximum protection from discoverability of all such files.

Minimum Qualifications

• Bachelor’s Degree in nursing
• 5 years of applicable experience.
• Ability to relate effectively and efficiently on all levels of the organization including patients, visitors, direct care providers, and senior management.
• Comfortable providing educational sessions for all levels of the organization.
• Interpersonal skills necessary to negotiate in high-stress situations when representing the healthcare system in adversarial situations and events.
• Proficiency in the implementation of regulations from regulatory agencies including DOH and hospital accrediting agencies.
• RN - Licensed Registered Nurse_PA - State of Pennsylvania Upon Hire

Physical Demands
Lift and carry 25 lbs. frequent sitting/standing, frequent keyboard use, *patient care providers may be required to perform activities specific to their role including kneeling, bending, squatting and performing CPR.

Job Description Disclaimer: This position description provides the major duties/responsibilities, requirements and working conditions for the position. It is intended to be an accurate reflection of the current position, however management reserves the right to revise or change as necessary to meet organizational needs. Other responsibilities may be assigned when circumstances require.

Lehigh Valley Health Network is an equal opportunity employer. In accordance with, and where applicable, in addition to federal, state and local employment regulations, Lehigh Valley Health Network will provide employment opportunities to all persons without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability or other such protected classes as may be defined by law. All personnel actions and programs will adhere to this policy. Personnel actions and programs include, but are not limited to recruitment, selection, hiring, transfers, promotions, terminations, compensation, benefits, educational programs and/or social activities.

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Lehigh Valley Health Network does not accept unsolicited agency resumes. Agencies should not forward resumes to our job aliases, our employees or any other organization location. Lehigh Valley Health Network is not responsible for any agency fees related to unsolicited resumes.