Cancer financial coordination services from Lehigh Valley Topper Cancer Institute
Financial coordinators are available in all Cancer Institute locations, Monday through Friday from 8 a.m. to 4:30 p.m. Our services include:
Helping you get the most out of your insurance coverage
We help minimize potential out-of-pocket costs by:
- Discussing which services are covered through your insurance plan, and which ones are not
- Coordinating with your physician’s office to file an appeal if your insurance company denies (doesn’t pay the full amount) a claim related to your care
- Showing you how to obtain additional coverage, if necessary, through secondary insurance
Explaining your medical bills and out-of-pocket costs
We help you make sense of your medical bills and take necessary action by:
- Showing you how to read a bill
- Avoiding out-of-pocket costs by asking questions
- Identifying sources to help you pay your out-of-pocket costs, including co-pay relief programs
- Helping you apply for the Lehigh Valley Health Network Financial Assistance Program
- Setting up a monthly payment plan, if you qualify
Exploring financial assistance options to cover medication costs
Financial coordinators help ease the financial burden of paying the out-of-pocket portion of cancer medications by:
Your information is safe with us
The information you share with our cancer financial coordinators remains confidential. We do everything necessary to protect it. We only share this information with organizations that need to see it. For example, with your permission we may share your information with a cancer support agency if we determine you are eligible for their services. For more information, read our privacy policy.