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    Have a question? Call 888-402-LVHN (5846) Contact Us
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    Cancer Financial Coordination Services

    Need Immediate Care?
    For emergency services, call 911.

    For non-emergency walk-in care, try an ExpressCARE location.
    Need help scheduling or have a question?
    Call 888-402-LVHN (5846).

    When you are living with cancer, you may worry about medical bills and out-of-pocket costs. Free assistance from our financial coordinators can help ease your concerns so you can focus on your well-being.

    Need Immediate Care?
    For emergency services, call 911.

    For non-emergency walk-in care, try an ExpressCARE location.
    Need help scheduling or have a question?
    Call 888-402-LVHN (5846).

    Page Hierarchy

    1. Services and Treatments
    2. Cancer Financial Coordination Services

    Our cancer financial coordination services are available to you at no cost. We are happy to meet with you and your family to listen to your concerns and explain how we can help.

    We help many people receive much-needed information and support. We start by answering your questions about health insurance coverage, medication costs and medical bills. Next, we determine your eligibility to receive services at no cost or a reduced rate. Lastly, we connect you with financial aid opportunities through cancer support agencies.

    Cancer financial coordination services from Lehigh Valley Topper Cancer Institute

    Financial coordinators are available in all Cancer Institute locations, Monday through Friday from 8 a.m. to 4:30 p.m. Our services include:

    Helping you get the most out of your insurance coverage

    We help minimize potential out-of-pocket costs by:

    • Discussing which services are covered through your insurance plan, and which ones are not
    • Coordinating with your physician’s office to file an appeal if your insurance company denies (doesn’t pay the full amount) a claim related to your care
    • Showing you how to obtain additional coverage, if necessary, through secondary insurance

    Explaining your medical bills and out-of-pocket costs

    We help you make sense of your medical bills and take necessary action by:

    • Showing you how to read a bill
    • Avoiding out-of-pocket costs by asking questions
    • Identifying sources to help you pay your out-of-pocket costs, including co-pay relief programs
    • Helping you apply for the Lehigh Valley Health Network Financial Assistance Program
    • Setting up a monthly payment plan, if you qualify

    Exploring financial assistance options to cover medication costs

    Financial coordinators help ease the financial burden of paying the out-of-pocket portion of cancer medications by:

    • Determining whether you qualify for free or reduced-cost medications through drug company assistance programs
    • Helping you get discounts on certain medications
    • Explaining Pennsylvania’s Pharmaceutical Assistance Contract for the Elderly (PACE) program (if you are a low-income senior)

    Your information is safe with us

    The information you share with our cancer financial coordinators remains confidential. We do everything necessary to protect it. We only share this information with organizations that need to see it. For example, with your permission we may share your information with a cancer support agency if we determine you are eligible for their services. For more information, read our privacy policy.

    Find out more

    Learn more about our cancer financial coordination services or request to speak to a coordinator by calling 610-402-8377.

    Request a call

    Get a second opinion

    Receive personalized recommendations from our team of cancer experts in a single visit.

    Learn more

    Memorial Sloan Kettering (MSK) Cancer Alliance member

    Our membership in the MSK Cancer Alliance brings you world-class care close to home.

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    Lifesaving cancer care close to home

    You don’t have to travel to big cities for exceptional cancer care. Lehigh Valley Topper Cancer Institute offers leading-edge treatments and more.

    Our Cancer Institute

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