LVH-Hazleton Care Team

When you are visiting Lehigh Valley Hospital (LVH)–Hazleton, either as a patient or visitor, every employee is here to help you and ensure your time with us is comfortable.

Our information desks are staffed by guest services representatives who will help you find the office or patient room you need. Please do not hesitate to ask any of our employees for help – we are here for you.
 

Parking and Valet Information

Learn how we’re providing COVID-SAFE Valet Service.

Free parking is available for patients and visitors.
 

Information and way-finding assistance

If you have questions or need help finding your way, please stop by our information desk:

  • Main entrance lobby – staffed 24/7

At our information desk, we will give you clear directions to your patient care destination. If you’re a visitor, we will provide your loved one’s room number and explain how to get there. If you get lost along the way, ask any LVHN employee for help. They are happy to help you.
 

Hilltop Café at Lehigh Valley Hospital–Hazleton, located on the ground floor

Dining

While you are visiting your loved one, Lehigh Valley Hospital (LVH)–Hazleton offers you convenient dining and snack options:

Hilltop Café

The Hilltop Café serves breakfast, lunch and dinner, seven days a week. Enjoy salads, soups, a short order grill and deli and freshly baked desserts. Takeout items are available throughout the day.

  • Breakfast – 7 a.m.-10 a.m.
  • Lunch – 10:30 a.m.-1:30 p.m.
  • Dinner – 4 p.m.-7:30 p.m.

Other options

If it’s a quick snack you’re looking for:

  • Vending machines adjacent to the main lobby.
  • Kentucky Fried Chicken restaurant located at the main entrance to the hospital.

Note about food for patients

Due to dietary restrictions of some of our patients, the Hilltop Café cannot serve food to patients. Patients should contact food service at 570-501-4029 to discuss dietary needs.

Our ongoing focus during the coronavirus (COVID-19) outbreak is to ensure the health and safety of our colleagues, patients and our community.

Effective Sunday, March 22, the following changes will be implemented at all LVHN cafeterias:

  • Coffee will no longer be self-serve. It will be served from behind the counter.
  • Single-serve, disposable milk and half-and-half will be used as much as possible.
  • Fountain drinks will be eliminated and only bottled drinks will be sold.

Additionally, some tables and chairs will be removed from the cafeteria to support social distancing efforts. We strongly recommend that you do not dine in the cafeteria, but take your meal back to a place with fewer people. If you choose to eat in the cafeteria, you must remain six feet apart from other people in the cafeteria.

To help you practice social distancing, tape will be used to block off certain booths in the dining area and will be placed on the floor to remind you to keep six feet between you and other visitors.

These changes ensure safe meal and beverage practices.


Pastoral Care

At LVH–Hazleton, we offer spiritual support and guidance if you need it through our pastoral care department. A chaplain can help you and your family identify the sources of your fears and find strength through your faith, other meaningful value systems or spiritual resources from the community.

If you would like to speak with a chaplain, please call 570-501-4000 and ask for the chaplain on call. You also can ask your nurse to page us.

Chapel and spiritual services

We offer a quiet place to meditate or pray at each of our hospitals. Chapels also may be used for worship services or small group gatherings. You may add people to the prayer list kept in the prayer book at each chapel.

Our chapel and meditation room

  • LVH–Hazleton, reflection room, first floor

Worship services

There are no religious services at LVH–Hazleton. Holy Communion is dispensed to Catholic patients on Sundays. Contact the nurse on your unit if you would like to receive Holy Communion.


Internet access

Wi-Fi

To help you stay connected to family, friends and work, Lehigh Valley Health Network provides patients, guests and visitors with free wireless Internet access (Wi-Fi). Free Wi-Fi is available at Lehigh Valley Hospital–Hazleton, as well as the Health & Wellness Center at Hazleton and LVPG–Hazleton offices at 1000 Alliance Drive. Accounts created through our Wi-Fi registration process are active for five days. You would need to re-register for Wi-Fi access after this time period. There is no charge for this service and no limit to the number of times you can register.