Customized care, compassion and support
“Everyone’s needs are different,” says Cathy Jacobs, RN, MSN, Director, Clinical Services. “No two people are the same. Our goal is to give each patient the expert care they require, along with the compassion and support they need,” Jacobs says.
“We are well aware that our patients and their families are in the middle of a major event in their lives,” she says. “It is an honor and a privilege for us to be part of each patient’s life story.”
The renovations also include a redesigned nurse’s station that is more welcoming to patients, as well as upgrades to staff locker rooms, clinician call rooms, resident learning center and a new wellness room for staff. “We too experience many of life’s demands,” Jacobs says, “and the better we can take care of ourselves, the better we can care for and support our patients.”
The phased renovations began in September 2024, and there was a ribbon-cutting ceremony to celebrate the newly dedicated David and Jackie Jaindl Family Birth and Newborn Center in September 2025, made possible by the family’s generosity. A few months later, staff members were completing the finishing touches by choosing art for the walls and creating bulletin boards that show not only the family-oriented team in the labor and delivery and perinatal areas, but also their exemplary safety and quality records.