ExpressCARE offers several options to ensure you don’t have to wait too long to receive care. Start by visiting LVHN.org/ExpressCARE and selecting the ExpressCARE location nearest you, then you can:
See wait times online: Wait times are based on the average wait over the last hour unless the practice just opened for the day. Everyone’s wait time begins at check-in and ends when they are seen by a clinician. You also can view the number of people ahead of you.
Save an appointment slot: To be seen by a clinician as quickly as possible, we recommend using the “Save My Spot” feature. Choose the location where you would like to be seen and then select the blue “Save My Spot” button underneath the location name. You will be able to pick a time and fill out the required form through the website or your MyLVHN account.
Get virtual care: ExpressCARE Video Visits also are available through MyLVHN to patients age 3 and older. You can see a clinician from the privacy of your phone, computer or tablet. Due to legal reasons, LVHN clinicians cannot consult with you if you are located outside of Pennsylvania.
An ExpressCARE Video Visit is perfect for those times when you can’t make it to an office, or you have respiratory virus symptoms that may be contagious. You will need a MyLVHN account to use the Video Visit service. You can create an account and get step-by-step instructions on how to do a video visit at LVHN.org/mylvhn or you can download the free app from Apple App Store or Google Play.