Patient and Visitor Information
When you need exceptional care and access to leading-edge technologies, the hospitals and health care providers at Lehigh Valley Health Network are here for you.
What Level Yellow means for you when you come to LVHN.
Lo que significa para ti cuando vengas a un centro de atención de LVHN.
During the COVID-19 crisis, we understand how difficult visitation restrictions may have been, but our efforts helped slow the spread of infection in our community.
Visitors who have a possible COVID infection, or who have tested positive for COVID, should not come into an LVHN facility unless they are seeking care for a severe illness or life-threatening condition.
In addition, those recently exposed to COVID-19 (within the past five days) also should avoid visitation.
Masks are optional in most common public spaces at LVHN hospitals, including lobbies, elevators, cafeterias, chapels, pharmacies and meeting spaces outside patient care areas.
Masks remain required in all emergency department waiting rooms and registration areas, as well as all registration and waiting areas at LVPG practices and ExpressCARE locations. In addition, masks are required on patient floors, in patient rooms and in any location where patients are receiving care and treatment, including infusion centers.
We request that visitors to any LVHN location are fully vaccinated against COVID-19. This is for the safety of our patients and staff.
In all patient care areas, including patient rooms, visitors are required to WEAR A MASK that always covers their mouth and nose. Visitors should always remain in the patient’s room.
Visitors are NOT permitted to eat or drink while visiting patients. Visitors may visit our café to purchase and consume food and drink.
Failure to comply with hospital policy will result in loss of visitation privileges.
Please note that our visitor policy for inpatients and outpatients may change abruptly at any time, depending on the severity of the pandemic.
In adult inpatient units, including all critical care, medical-surgical and low-level monitoring units:
Two visitors are allowed for an adult emergency room patient and those visitors must follow the same guidelines for masking and eating as the inpatient visitation rules noted above. If an emergency room patient is admitted and moved out of the emergency department, inpatient visitation rules apply. See Women's and Children's Units for information about Children's ER.
The updated policy applies to all Lehigh Valley Topper Cancer Institute outpatient locations.
Pediatric units:
For all outpatient appointments, one visitor is permitted to accompany a patient for an outpatient appointment, procedure, same-day surgery or LVPG office visit.
Clergy are permitted to visit patients in LVHN hospitals. If clergy chooses to enter the room of a patient with confirmed or possible COVID-19, proper personal protective equipment (PPE) must be worn as directed by the nursing staff.
Masks are required and we request all visitors be fully vaccinated against COVID-19. If you arrive at a LVHN hospital location without your mask, one will be provided for you.
If you experience symptoms of COVID-19 or may have been exposed to someone who has it, you should take any of these steps to be screened:
In all LVHN surgery waiting rooms, two visitors are permitted per patient. Visitors are being seated at least six feet away from one another. Visitors are encouraged to use the EASE app, which sends real-time updates to loved ones. Visitors who drive patient for surgery are asked if they are willing to leave their phone number and go to another location so they can be called when the patient is ready for discharge.
Find helpful information specific to each hospital regarding parking, dining options and more.
Lehigh Valley Hospital (LVH)–Cedar Crest in Allentown
LVH–17th Street in Allentown
LVH–Carbon in Lehighton
LVH–Dickson City in Dickson City
LVH–Hazleton in Hazleton
LVH–Hecktown Oaks in Easton
LVH–Muhlenberg in Bethlehem
LVH–Pocono in East Stroudsburg
LVH–Schuylkill E. Norwegian Street and LVH–Schuylkill S. Jackson Street, both in Pottsville.
As neighbors and members of your communities, we are here to care for you and your family throughout life.
Each hospital has its own information page on LVHN.org (links are listed above). We invite you to visit the hospital information page for specific local information, including:
If you have additional questions or have a special request during your visit, please speak with any LVHN employee. We are here to help you.