Changes to LVHN ExpressCARE Walk-in Hours

Over the last few weeks, the number of patients coming to Lehigh Valley Health Network (LVHN) ExpressCARE locations has increased significantly, with some locations having average wait times of multiple hours.

Because of this, all ExpressCARE locations may need to adjust their operating hours and close to walk-ins earlier than normal. This will allow us to spend the time needed with each patient and provide thorough evaluation and treatment to those in our care.

Instead of going to our ExpressCARE locations, individuals should consider one of our virtual options, which include LVHN ExpressCARE Video Visits, E-visits or our 24/7 nurse line (888-402-LVHN). They offer the same level of care and evaluation from the comfort of your home, and can be scheduled for the following conditions:

• COVID-19 symptoms
• Cough, cold or flu
• Ear pain
• Muscle or bone pain
• Nausea, vomiting or diarrhea
• Pinkeye
• Seasonal allergies
• Sore throat
• Urinary problems
• Animal bites
• Cold sores
• Insect bites
• Rashes
• Lower back pain
• Neck pain
• Minor sprains

Whether you’re symptomatic or asymptomatic, you need to have a script in order to get a COVID-19 test. The easiest and fastest way to get a script is by staying home and scheduling a virtual visit. Virtual options to obtain a script include:

• Nurse line: Call 888-402-LVHN (5846) and select option 4.
• LVHN ExpressCARE Video Visit: Visit MyLVHN.org or open your MyLVHN app. Click on the menu, then select “Schedule ExpressCARE Video Visit.”
• E-Visit (a detailed questionnaire visit submitted to a provider): Visit MyLVHN.org or open your MyLVHN app. Click on the menu, then select “E-Visits."
• Contact your primary care provider (PCP): Call your PCP’s office, visit MyLVHN.org or open your MyLVHN app. If you use MyLVHN.org or the MyLVHN app, click on “Messages”, then select “Send a message” and follow the prompts.

Once you have obtained a script, there are different testing locations depending on your symptoms:

• Patients with symptoms
• Patients without symptoms