The quickest and most efficient way to reach your doctor or nurse for questions or prescription refills is through our secure patient portal called MEDENT patient portal. Now you can avoid any waiting on the phone.
Not signed up yet? It’s easy. Just call our office at 570-307-1767 (option 3) or simply ask us during your next visit. We are here to help if you need a little extra guidance during the process.
What is MEDENT patient portal?
MEDENT patient portal provides you with secure, online access to portions of your medical records, as well as an easy and convenient way to communicate with the practice through a secure internet connection. Think of it as an online account for your doctor's office, similar to an online banking or credit card account. Once you are logged into your portal account, the information you view pulls from your own personal medical record. Only you will have access to your health records, including any messages or information sent to you from the practice.
With the patient portal you will be able to:
- Send and receive non‐urgent messages and information from your doctor's office, including test results and educational material.
- Easily notify the practice of changes to your personal information, including phone number, address and insurance changes.
- Request a refill for a medication prescribed by a provider at the practice.
- View upcoming and previous appointments, including the doctor and location of those appointments.
- View and/or print your current medications and allergies list.
How is MEDENT patient portal secured?
We take great care to make sure your health information is kept private and secure. MEDENT patient portal uses HTTPS to provide encrypted communication between you and your doctor's office.
Access to your portal account is controlled through secure access codes, personal IDs and passwords. Only you will have access to the login information needed to view your account.
What are the benefits of MEDENT patient portal?
MEDENT patient portal helps you take a more active role in your health care. Having a patient portal account helps our practice create a more accurate record of your medical history as well as give you information on certain aspects of your health. It provides you and Coordinated Health Scranton Orthopedics with a more efficient means of communication, eliminating sources of frustration such as phone tag. You also will be able to print or download portions of your chart to take with you to other providers who participate in your care, helping to reduce the amount of paperwork you may need to fill out.
Documents, letters and orders that might otherwise be mailed to you can be sent quickly and conveniently to your portal account. You will continue to have access to these documents until you choose to delete them from your inbox, so you won't have to worry about important medical papers or letters getting damaged or lost.
What do I need to use MEDENT patient portal?
You will need access to a computer connected to the internet and an up‐to‐date browser (such as Chrome or Safari). You also will need an email address. The email address you provide is only used to notify you when you have a new message in your portal account. It is treated with the same privacy and care as your health records and will never be sold or leased. It is recommended that you use an email address only you have access to.
How do I sign up?
In order to have a patient portal account you will need to already be a patient at this practice. To activate your account, you will need to receive an activation code from us. Once you have received the code, you will be able to create your own username, password and other login information used to verify your identity. If you would like to activate your portal account, please stop at checkout and ask to receive your activation code.