To ensure our ratings come only from verified patients, we work with Press Ganey, a third-party organization. Press Ganey sends patient satisfaction surveys on LVHN’s behalf following an office visit or procedure. They ask patients about their impression of the health care provider and the doctor’s or advanced practice clinician’s communication skills. Read more about our survey.
Personalized care starts during my first meeting with a patient and family. That's when I get to know the patient as completely as possible. I want to know about the patient's concerns, values and support system so I can provide care that is specific to him or her.
When I was young, I didn't like seeing doctors. It created a lot of anxiety for me. Now that I'm older, I can relate to the way people feel, especially when they're coping with the emotions caused by a serious condition like cancer. My grandmother died of uterine cancer in the 1960s. During her battle, I felt helpless. That is what attracted me to cancer research. Now I see the amazing progress we are making through cancer research.